Do you ship to me?
Hopefully! We ship Australia wide and internationally, however, if you don't see a shipping option for your country at checkout, contact us via email at firstname.lastname@example.org or via Facebook and we'll be happy to help!
What shipping methods are available?
All our orders are shipped via Australia Post, you may select either standard or express shipping at checkout
How long does shipping take?
We aim to dispatch within 24 hours of your order being place but please allow up to 3 business days, especially during peak times.
If you have selected express shipping then your order will be dispatched on the same day if ordered before 4pm
Within Queensland: Up to 2 business days for metro areas and up to 5 business days for rural areas
Interstate: Up to 6 business days (but usually much faster!)
Next business day delivery within the Express Post network
For addresses outside of this network, please allow up to 3 business days
Please note that shipping to Western Australia and the Northern Territory often takes a little longer, please contact us for a more accurate delivery estimate!
If you'd like a delivery estimate for your country please contact us and we will be happy to assist!
Please note we do not cover any charges or taxes incurred at customs, this is the responsibility of the buyer
What if I haven't received my order?
Please check your tracking to see if an attempted delivery has been made, your new goodies might simply be relaxing at the post office waiting for you! However, if your parcel seems to be taking the scenic route, please contact us and we will investigate this for you. We want you to receive your new crystal babes ASAP so we don't mind bugging Australia Post for you.